Degraded Performance on Lead Search

Incident Report for LeadSimple

Resolved

This incident has been resolved.

Posted Apr 23, 2020 - 17:21 PDT

Update

Performance appears back to normal. We're continuing to monitor to be sure.

Posted Apr 23, 2020 - 14:49 PDT

Monitoring

We rolled back the search changes so that we could perform more optimizations on them. We're monitoring the performance of the app, which appears to be returning to normal.

Posted Apr 23, 2020 - 14:31 PDT

Identified

We are rolling out an update to significantly improve lead search speed across all accounts. Unfortunately, the process of building the index is causing performance issues with search on accounts where the index is not finished. We're monitoring the situation and expect it to clear up soon.

Posted Apr 23, 2020 - 14:00 PDT

This incident affected: App.