LeadSimple is not accessible for some VPN/Antivirus users

Incident Report for LeadSimple

Resolved

We've implemented a fix. We're still investigating how our API URL ended up in a phishing links database. We'll keep everyone posted timely.

Posted Jul 11, 2024 - 14:11 PDT

Update

If you're using Avast Web Shield, you can disable it by following the steps here: https://support.avast.com/en-us/article/one-web-shield-settings

We're working with our partners to unflag our URL.

Posted Jul 11, 2024 - 13:46 PDT

Investigating

We are aware that some Avast users are having trouble accessing LeadSimple. We are investigating why LeadSimple is currently being flagged as a phishing website.

In the meantime, we're working on a workaround for the block.

Posted Jul 11, 2024 - 13:41 PDT

This incident affected: App.